COVID19 - Our Commitment

One Family Fitness Centre OFFC – UPDATED NOV 12 2020





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Mandatory Physical Distancing in Place; patrons and staff must remain 2m(6ft) apart at all times.


OFFC is required to limit occupancy to 50 per cent of normal business levels; current occupancy at 20 for the facility including staff.

Our Group lessons will restart, classes will be run during non-peak hours to avoid conflicts and be limited to 6 participants.

The following guidelines should be followed by patrons, volunteers and staff: 

• Patrons at higher risk of serious illness must consider waiting to return to these facilities.  

• Guidelines for facility entry include: 

o managing entry points to maintain physical distancing via controlled access.  

Discourage congregation within the facility; 

o using a booking system to reserve a block of time in advance during peak hours 6am to 9pm. Workout times can be booked at, you may book up to 2 hours per visit up to 1 hour before desired time. Please call in for assistance.

o Non-member site visitors must wear a mask and remain outdoors until  directed to enter. 

o members are encouraged to wear masks while accessing high traffic public areas like the entrance and common areas, they are not recommended while exercising at this time.

o screening all patrons for symptoms and exposures using the screening posters 

or the online screening tool. 

• Guidelines for exercise spaces and equipment include: 

o ensuring signage is posted for physical distancing and instructions on cleaning equipment; 

o members must wash hands with soap and water before commencing their workouts; 

o masks will be worn by all staff and trainers while on the floor; 

o cleaning equipment before and after using it. 

o increased space between machines (or block off every other machine) to stay at minimum two metres apart. 

• Guidelines for locker room/washroom facilities include: 

o encouraging individuals to shower at home and limit use of locker area; 

o removing any common use items from locker rooms; 

o if locker rooms are used, consider modifying their use in order to maintain physical distancing. 

o making a disinfectant spray or wipes available for participants to disinfect locker contact surfaces before and after use; and 

o ensuring enhanced and frequent cleaning and disinfection of locker rooms, 

as this will be required. 

• Guidelines for group classes include: 

o continuing to offer virtual classes or training where possible; 

o allowing group exercise classes if physical distancing of one participant 

per 10 square metres is maintained throughout the class; limit 6 members and 1 instructor in studio

o allowing adequate time to disinfect equipment and surfaces before each class; and 

o not using shared equipment unless able to disinfect between users. Equipment that 

is difficult to clean, such as foam rollers and yoga blocks, should not be used. We will not be providing shareable accessories like bands, foam rollers, etc. We will source these items to sell to members so they have their own.

• Food service should follow restaurant guidelines. 

• Close customer self-serve drink stations, water dispensers and water fountains, unless able to disinfect between use. Ensure other options available for water for patrons. Staff can fill drink orders but must not refill a used cup. Encourage patrons to bring their own bottled water. Water fountain is out of service until further notice.

Masks are required AT ALL TIMES during your visit to One Family Fitness Centre, these policies and procedures will remain in effect until there is no Covid19 community transmission

Please be assured we take your safety concerns seriously. Just know we are the leading industry in safety and cleanliness. All our staff wear masks while with clients and no industry has the same cleaning standards. Here is a blog I wrote that gained quite a lot of traction about fitness centres roll in a Covid 19 society


I’m on the Fitness Industry Council of Canada and we are working with the various levels of government to be able to continue to provide fitness to the public, the value of exercise far outweighs any risk when safety measures are adhered to, we are also working with Health Canada to ensure we exceed the required standards. Just keep in mind our health officials have stated we will be living with this virus for years to come, 1-2 years minimum so we need to keep people exercising in a safe environment despite fluctuations in daily cases. I’m not sure if you’ve seen my many appearances on CTV to discuss this matter but here is my latest interview.